Guarantee:

Should for any reason our customers not be completely satisfied with their purchase, Whisper Lane Designs will gladly refund, or exchange purchased merchandise.

Returns/Exchanges/Credits

Prior to any returns, we kindly ask that our customers notify Whisper Lane Designs via email within 5 days of receiving purchased items. Please include your full name, address, and a reason for returning merchandise. Return shipping is the sole responsibility of the customer. Insurance and tracking confirmation is highly recommended as Whisper Lane Design is not responsible any for lost, damages or delayed return items. A copy of the original sales receipt must be included with all returns, or unfortunately, we will not be able to process to your return .Purchased items must be returned unused, in the original conditions it was received in, original packaging, and with all tags attached, for a full refund, less shipping costs. Refunds will only be credited to the Paypal account or credit card used at the time of the purchase made at Whisper Lane Designs.  All credits and exchanges will be processed after merchandise has been received.  An email notification will be sent to the email address on file notifying you that your credit or exchange has been processed..

                   There will be no refunds, credits, or exchanges issued after 30 days.

                                               Return Merchandise to:

Shipping - Estimated Delivery Time

We are currently only shipping within the continental U.S. We apologize for any inconvenience this may cause. All orders that are in stock will be shipped via USPS Priority Mail, and First Class Mail. Most orders will be shipped within 2-3 working business days. Priority Mail estimated delivery time is 3-5 business days. First Class estimated delivery time is 5-7 days. Please take in consideration that many of the custom and handmade items are shipped directly from the vendor and delivery time varies. Before placing an order be sure to check product availability and estimated time of delivery .Please note these are guides to estimated delivery time.

Order Tracking

You will be notified by email once your order has been processed and shipped. You may click on the Order Tracking link to check the status of your order.

Sales Tax

A sales tax of 7.5% with be charge to Florida residents only. No sales tax will be applied for shipments outside the state of Florida.

Gift Wrapping

You may request to have your purchased items gift wrapped, at an additional cost of $6.00 .Shipping  Items will arrive wrapped in tissue paper, in an attractive box, with a Whisper Lane Designs sticker, and a complimentary gift card.

Payment Options

We accept credit card payments through Paypal. Personal Checks are accepted and will have to clear before any order is shipped.